Online Sales up 30% with a Big Boost From Mobile

Black Friday sales were huge, so what about Cyber Monday?  Sales were up, and customers bought more items per order this year. Oddly, they had a lower Average Order Value than in 2011, which indicates that people were shopping for values. See below for figures.
The big winner was mobile sales:
  • Online sales were up 30.3% over last year.
  • Cyber Monday purchasing activity beat Black Friday by 49%
  • Mobile sales accounted for almost 13% of sales – up 96% from last year.
  • The iPad drove most of the online sales with usage up 118%.
  • Amazon Kindle accounted for 2.6%.
  • Barnes and Noble Nook accounted for  0.6%.

But the big loser was social media, which lost ground since 2011:

  • Facebook referral traffic was down almost 14%.
  • Twitter was insignificant.

The combined numbers from Black Friday and Cyber Monday suggests that marketers should devote more to their mobile strategy than to social media.

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